FREQUENTLY ASKED QUESTIONS

Question 1

Do you ship Internationally?

Answer

No, unfortunately at this stage we do not offer international shipping. We are looking to expand to Australia in the near future, if you are based in AU and wish to make a purchase contact the team using the chat system and we will be in touch to discuss options for shipping.

Question 2

What currency are your prices?

Answer

All of our prices are in NZD (New Zealand Dollars)

Question 3

Do the cards include any protective cases?

Answer

Yes! We ship all of our cards in either a plastic card sleeve or a top loader depending on the type of card it is. Our shipping team care about your purchase so look to package all of our products with care to help assist the courier team get your products to you safely!

Question 4

Can i pick my cards up instead of shipping them?

Answer

No, As we are an online store we do not offer any collections for products, however if you buy enough cards we may be in a position to lease a store and provide this service in the future!

Question 5

Can i request specific players or team cards?

Answer

Due to the natutre of the business we cannot guarantee we will be able to get your specific cards, however if you let the BigDeckBros. know who you collect and a price range you would expect to pay we can always look to add them to our orders from our suppliers and post them up!

FREQUENTLY ASKED QUESTIONS